Refund Policy

Try it first, free

Your first site goes live free for 7 days, with no payment details needed. You are only charged if you choose a monthly or yearly plan.

Our guarantee

• You can get a full refund of any payment, whether it’s your first payment or a renewal, if you ask within 30 days of the date you were charged.
• This applies to both monthly and yearly plans.
• After 30 days, payments are not refundable, except where the law where you live gives you a right to a refund.

How to ask for a refund

Either of these works:

• Email support@lwyr.site from your account email with your web address or order number.
• Use the link in your Paddle receipt, or visit paddle.net and choose “Request refund”.

Our payments are handled by Paddle.com, our Merchant of Record, which issues refunds to your original payment method. Refunds are usually processed within 14 days; how soon the money appears depends on your bank.

What happens after a refund

The refunded plan is cancelled and your site goes offline. Your draft and web address stay saved in your account, so you can come back later.

Cancelling without a refund

You can cancel at any time from your dashboard or through your Paddle receipt. Your plan will not renew, and your site stays online until the end of the period you’ve paid for.

Questions

Email support@lwyr.site. See also our Terms & Conditions.